Contact us
We're here to help, 7 days a week.
Customer support
Email support@altoshelf.com and we'll reply within 24 hours.
Order help
Have your order number ready (AS-XXXXXX) for the fastest assistance — you'll find it on any order in your account.
Download or licence problems
If a file won't download or a licence key isn't working, send the order number and the product name and we'll re-issue access the same day.
Creators and partnerships
Publishing on AltoShelf or want to talk partnerships? Write to partners@altoshelf.com.